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Frequently Asked Questions

What are piñons?

In the high desert mountains of the Southwest, piñon pine trees grow wild. The nut they produce is fairly rare and prized for its smooth and sweet, buttery taste.

How do you get the Piñon flavoring in your coffee?

Over 20 years ago, our piñon coffee was created with a blend of Arabica coffee, a very small amount of piñon nuts, and a custom piñon flavoring. Due to allergy concerns and the fluctuating piñon crops, we have used a blend of 100% Arabica coffee beans and a small amount of a piñon flavoring to make our coffee since 2015. This flavoring is free of potential allergens and helps us keep the piñon flavor consistent with every cup!

Where do you get your beans from?

Our coffee requires a set taste profile, so we use a variety of different high-altitude Arabica beans generally originating from Central and South America.

Is it organic?

Since we periodically change the origins of our beans to maintain the same taste profile, we are unable to guarantee that all of the growers we source from are “Certified Organic.”

What decaffeination method is used?

Our decaf coffee bean provider uses a unique decaffeination method called UVVW. The caffeine is removed from these beans gently, using ultrasound, vapor, vacuum, and water (UVVW), leaving the coffee flavor, body, and aroma in the beans for you to enjoy.

The UVVW method of decaffeination removes between 97 to 98.5% of caffeine from a batch of coffee. The Food and Drug Administration has set its official safety limit for decaffeinated coffee at 10 parts per million (ppm). The UVVW process guarantees 5ppm or lower; although this process generally produces less than 1ppm. A cup of 97% decaffeinated coffee contains about 1-5 mg caffeine, so our UVVW Decaf can be expected to contain even less.

For more information about the UVVW process, click here.

How do you recommend brewing the coffee?

We recommend using 2 Tbsp (5 g) of coffee for every 6 fl oz. (180 ml) of cold filtered water. You can use more or less coffee for desired strength.

How do you recommend for it to be stored?

Coffee should be closed securely and stored in a cabinet or cupboard. We do not recommend storage in freezers or refrigerators.

Where can we get your coffee other than through your website?

You can find our coffee in almost every grocery store throughout New Mexico, on the shelf in Costco Colorado, and a variety of other places. Check out our Product Locator to find the nearest location to you!

Where can I find your coffee that used to be at Trader Joe's?

The coffee that we used to sell in Trader Joe's is our Traditional Piñon coffee. Traditional Piñon is available in a 12oz, 2lb, and 5lb sizes, as well as single-serve pods. Unfortunately, our 16oz can size has been discontinued.

Why are only select flavors available in 5lb bags?

Due to low consumer demand for 5lb bags in all but our top five sellers (Traditional Piñon, Dark Piñon, Biscochito, Adobe Morning, and Mexican Spiced Chocolate) as well as our seasonal flavors and Traditional Piñon Decaf, the 5lb size has been discontinued for the remaining coffees that we offer. However, you can still find all of our coffees in our 2lb bag size, which is available in a Buy One, Get One Half Off special!

Will my online purchase count towards my loyalty card?

Loyalty stamp cards are ONLY valid in-person at the Gift Shop and Coffee Houses. This means any purchases ordered online will not count towards loyalty stamps.

How long are Seasonal Flavors available?

Most of the time, Seasonal Flavors will be available for a two-month period. However, sometimes demand for Seasonal Flavors means that we run out before the two-month period comes to an end. All Seasonal Flavors are only available while supplies last.

For more info, you can call or email us. You can also try our Store Locator.

For any other questions feel free to call us at 1-800-572-0624 or email us at customercare@nmpinoncoffee.com.